Warranty
The Brake Stick by Precision Cut is covered under a 1 year pro-rated warranty from date of purchase against manufacturer defects. All claims must be filed within the warranty period. File a warranty claim via email to your areas sales representative with the following information: 1. Photos of the damaged stick ( 3 photos minimum) including the damage itself, the serial number (or name label location) , and the complete stick.
2. Size and serial number of the damaged brake stick.
3. Explain in a few sentences, how the brake stick became damaged.
4. A complete shipping address for the replacement brake stick(s) to go.
After the warranty claim is received, claim eligibility will be determined. If found eligible, the pro-rated amount will be calculated for the replacement brake stick and be notified of the status. We make every effort to ship replacement brake sticks within 1-2 business days.
Improper use of the Brake Stick may cause injury and will void the warranty
